Navigating Compulsory Third Party (CTP) insurance can be difficult, especially if you’ve suffered significant injuries. Beach2Bush Injury Lawyers are your voice when it comes to claiming what you’re entitled to.
Our team can assist with all the guidance and advice you need to make a motor vehicle claim. Don’t be overwhelmed by the process, because we’re here to make it as stress-free as possible. It’s our goal to get you on the road to recovery faster by taking on the stress of conducting your claim while you focus on your recovery.
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You may have a claim if:
If you’ve been injured in a car accident in Queensland, strict time limits apply to your claim. Missing these deadlines can affect your right to seek compensation, so it’s important to act early.
In most Queensland motor vehicle accident claims, you must lodge a Notice of Accident Claim Form within the earlier of:
If your injuries were not immediately obvious, the timeframe may run from when symptoms first appeared.
Even if your claim has started, legal proceedings generally must be commenced within:
After this period, you may lose your right to pursue compensation unless special circumstances apply.
If the at-fault vehicle was unidentified or uninsured, stricter time limits apply through the Nominal Defendant scheme.
Starting early helps preserve evidence, obtain medical records, identify the correct insurer, and avoid disputes about delays. Even if you’re unsure whether you have a claim, obtaining advice early can help protect your rights.
Depending on your circumstances, a successful claim may include compensation for:
Motor vehicle accidents can cause serious physical, emotional, and financial impacts. Below are some of the most common injuries seen in Queensland road accident claims and how they may affect day-to-day life.
Every claim is different. The compensation available depends on the nature of the injuries, how they impact your ability to work and live, and the evidence supporting your claim.
When you contact us, we can help you:
Understand whether you have a viable claim
Explain the law relating to injuries sustained through or in connection with a motor vehicle
Obtain Police Traffic Crash report
Review available evidence
Prepare your Notice of Accident Claim form
Deal with insurer
Assess compensation entitlements
Explain the claims process clear
Provide honest advice about your prospects
We focus on practical guidance and straightforward communication.
You are not passed through layers of administration or treated like a number.
We assist clients across Brisbane, regional Queensland and rural communities.
We offer no win, no fee legal services for eligible public liability claims.
That means:
We explain your rights and options in plain English so you can make informed decisions.
Everybody’s circumstances are different, but there are typically four types of compensation recoverable following a motor vehicle accident.
To make a motor accident claim you must lodge a Notice of Accident Claim Form on the CTP insurer for the driver at fault. Time Limits apply to submitting this Notice.
If we believe your claim is likely to succeed, we will prepare all the documentation necessary to lodge your claim on the negligent party and then conduct the claim on your behalf from the outset up until the settlement of your claim without any upfront cost to you. All our work is conducted on a ‘no win no fee’ basis.
A mandatory pre-court process applies to all motor accident claims in Queensland so there are several opportunities to negotiate a settlement of your claim once your injuries have been treated and all the evidence has been gathered prior to your claim going anywhere near a court house. The majority of motor accident claims settle either through direct negotiation with the insurer or at the pre-court compulsory settlement conference.
If you are involved in a motor accident in Queensland, follow these steps:
Exchange information with the other party involved in the accident.
Report the accident to police and seek medical attention.
Take photos of the incident and your injuries.
Get copies of any hospital admission and discharge summaries.
Contact your motor accident lawyers for advice.
Notify the CTP insurer of the person you consider to be at fault for the accident.
You can claim motor accident compensation without the assistance of a lawyer, but many people choose to make their legal representative their first phone call. In our experience, the CTP insurers will try to take advantage of you if you represent yourself by offering early, very low settlements. However, if you are legally represented the CTP insurer will take your claim more seriously and ultimately provide a proper offer of settlement once the necessary evidence has been gathered and the pre-court process followed.
Aside from notifying your lawyer of a potential claim, you should do the following:
(Most cases you have 9 months from the date of the incident or 1 month from your first discussion with a lawyer).
Once you have lodged your Notice of Accident Claim form with the CTP insurer of the driver at fault, the insurer must acknowledge your Notice of claim within 14 days.
The CTP insurer will then investigate the circumstances of your accident and must provide you with a decision on liability within 6 months.
Once liability has been determined, if the CTP insurer has admitted their driver was at fault, they will then require additional evidence regarding your injury and losses before they make an offer of settlement.
You definitely can. The best thing to do is gather the other party’s insurance information at the time of the incident. Then, you submit the Notice of Accident Claim form to the CTP insurer. The insurer will firstly make a decision on whether they consider their insured driver to be at fault, and if the liability of their insured driver has been admitted then after thoroughly investigating your injury and associated losses, the insurer will make an offer of compensation.
It’s always very important to seek legal advice before accepting any offer made by the insurer so you can understand if the settlement offer is in the right range of damages given the injuries and losses you have sustained. If the offer isn’t acceptable, your lawyer will continue negotiations with the insurer, gather more evidence to support the claim and seek to settle your claim for an acceptable amount at the compulsory settlement conference through the pre-court process.
Lodging court proceedings only becomes necessary if a settlement of your claim cannot be negotiated through the pre-court process. Our goal is always to settle your claim during the pre-court process and in this way, we aim to reach a settlement of your claim without the additional costs associated with court proceedings.
Under the compulsory pre-court CTP scheme in Queensland, you must lodge your Notice of Accident Claim on the CTP insurer for the at-fault driver within 9 months of the date of injury or within one month of first speaking to a lawyer about your potential claim.
In addition, there is an over-riding 3 year time limit for lodging court proceedings for a motor accident claim.
Straight forward CTP claims can be finalised quite quickly, but more complex matters may take some time. The CTP insurer must thoroughly investigate all claims before making a decision on the liability of their insured driver, and this can take weeks or months. Once liability is admitted, the CTP insurer will then investigate your injury and particular circumstances before they are willing to make an offer of settlement. Our goal at Beach2Bush Injury Lawyers is to finalise your claims quickly and successfully, but every case is different.
As a general guide, most CTP claims are resolved within 12-18 months of the incident.
You can take legal action against a person for a motor vehicle accident, however, there are strict processes to follow which are different state to state.
Each state has a CTP scheme. Regardless of what state your accident occurred, the key to making a successful claim under any state CTP scheme is establishing negligence of the driver at fault for the accident.
It’s always best to seek legal advice if you’re considering making a claim. Each state has its’ own CTP insurance scheme to provide compensation for people injured in car accidents, so if you have been injured in a motor accident the best course of action is to speak to a lawyer to understand the relevant scheme in the state the accident occurred and any time limits that apply to the making of a claim in that jurisdiction. We are here to help – give us a call and we can provide you with the information you need.
If you’ve been injured in a motor vehicle accident that is no fault of your own, Beach2Bush Injury Lawyers is here to help. We’ve got a proven track record of assisting injured people claim motor accident compensation, and we’d love to help you by taking on the stress of your claim while you focus on your recovery.
You’re not just a number to us we take the time to listen, understand your situation, and help you feel confident about your next step.
Principal Lawyer
Meet Sally Lewis
As Principal Lawyer, I bring many years of experience assisting clients through complex personal injury and compensation matters, including workplace injuries, motor vehicle accident claims and TPD claims.
Throughout my career, I have worked closely with people facing significant challenges following injury or illness, and I understand the impact these situations can have not only financially, but emotionally and personally as well. My focus is on providing strong legal guidance while also ensuring clients feel supported, informed and confident throughout the process.
I am passionate about advocating for everyday Australians and helping clients navigate what can often feel like an overwhelming system. I believe experience matters when dealing with insurers, claims processes and legal strategy, but I also believe clients deserve a lawyer who is approachable, honest and genuinely invested in achieving the best possible outcome for them.
Leading the team at Beach2Bush Injury Lawyers, I am committed to building a firm that combines experienced legal representation with real human support and practical guidance for clients across Brisbane and regional Queensland.
For me, the most important part of this work is helping clients regain stability, confidence and peace of mind during difficult periods in their lives.
Principal Lawyer
Meet James Hunter
As Principal Lawyer, I have extensive experience assisting clients through complex TPD claims and personal injury matters. Over the years, I have worked closely with people facing serious illness, injury and financial uncertainty, helping them navigate claims processes that can often feel overwhelming and stressful.
I have a particular focus on Total and Permanent Disability (TPD) claims and understand the significant impact these situations can have on individuals and their families. Dealing with superannuation funds, insurers and medical evidence can be complicated, especially when someone is already trying to manage their health and future. My role is to help take that pressure off clients and guide them through the process with clear advice and strong representation.
I believe experience is critical when handling TPD matters, particularly when claims involve complex medical histories, pre-existing conditions or declined claims. I am passionate about helping clients understand their rights and ensuring they feel supported and informed throughout every stage of their matter.
I am proud to be part of a team focused on delivering practical legal solutions with genuine care and support for clients across Brisbane and regional Queensland.
For me, the most rewarding part of this work is helping clients regain financial security and confidence during some of the most difficult periods of their lives.
Lawyer
Meet Kyara Catheray
I know that after an injury or major life change, many people are simply looking for someone they can trust to guide them through the process without making things more stressful than they already are.
I assist clients with personal injury and compensation matters including workplace injuries, motor vehicle accidents and TPD claims. I enjoy helping clients understand their options and supporting them through each stage of their matter in a way that feels approachable and straightforward.
One of the things I value most is building genuine relationships with clients and ensuring they feel comfortable asking questions and reaching out when they need support. I understand that every client’s situation is different, and I believe taking the time to listen and understand their circumstances is an important part of achieving the best possible outcome.
Helping people regain confidence and feel supported during uncertain times is one of the most rewarding parts of what I do.
Legal Assistants
Meet Tyler Mitchell
For many people, the first phone call to a law firm can feel intimidating. My role is to make that first conversation feel comfortable, supportive and easy to navigate from the very beginning.
As the first point of contact for many of our clients, I assist with lead enquiries and help guide people toward the right information and support based on their circumstances. I understand that when someone reaches out to us, they are often dealing with stress, uncertainty or significant life changes, so taking the time to listen and genuinely understand their situation is important to me.
I pride myself on being approachable, responsive and making sure people feel heard from the very first interaction. Whether someone is enquiring about a workplace injury, motor vehicle accident or TPD claim, my goal is to ensure they feel comfortable asking questions and confident about the next steps.
Helping people feel supported from day one is one of the most rewarding parts of what I do.
Legal Assistants
Meet Charlotte Lynton
I understand that legal matters can often feel confusing and overwhelming, particularly when someone is already dealing with injury, illness or uncertainty about the future. I enjoy helping clients feel more at ease by providing support, guidance and reassurance throughout the process.
I assist across personal injury and TPD matters and enjoy working closely with clients to ensure they feel informed and supported as their matter progresses. I believe that good communication and attention to detail can make a significant difference to a client’s experience during what is often a stressful time.
I am passionate about helping people feel comfortable reaching out for assistance and ensuring every client feels respected, valued and genuinely supported throughout their journey with our team.
Being able to help clients work toward a positive outcome during difficult periods in their lives is something I find incredibly rewarding.
Claims Manager
Meet Georgia Rhodes
I understand that dealing with a TPD claim or injury claim can feel overwhelming, especially when you are already trying to manage your health, finances and day-to-day life. My goal is to help make the process feel clearer, more manageable and less stressful for the people I work with.
I assist clients through various stages of TPD matters, ensuring they feel supported, informed and confident about what comes next. I believe communication is incredibly important and I take pride in keeping clients updated and helping them understand the process in plain English.
I enjoy being part of a team that helps people during difficult periods in their lives and working towards outcomes that can genuinely make a difference to someone’s future. Seeing clients move from uncertainty to relief and stability is one of the most rewarding parts of my role.
For me, it is about creating a supportive experience where clients know they have someone in their corner throughout the process.
Legal Assistant
Meet Migla Lewis
I understand that when people contact our team, they are often going through one of the most challenging periods of their lives. Whether they are dealing with injury, illness or financial uncertainty, I believe having the right support around you can make a real difference.
I assist clients throughout various stages of their matter and enjoy helping ensure the process feels organised, supportive and less overwhelming. I take pride in being approachable, reliable and making sure clients feel comfortable reaching out whenever they need assistance or clarification.
I enjoy working in an environment where helping people is the priority and where clients are treated with care and understanding rather than feeling like just another number.
For me, the most rewarding part of my role is knowing that the work we do can help provide clients with reassurance and support during difficult times.
Practice Manager
Meet Diana Andersson
I have spent many years working within the legal industry across operations, technology, marketing and practice management, with a strong focus on building systems and processes that improve both the client experience and the way law firms operate behind the scenes.
As Practice Manager, I oversee the day-to-day operations of the firm and work closely with our team to ensure matters move efficiently and clients receive a high level of communication and support throughout their journey with us.
I am passionate about creating a law firm experience that feels approachable, modern and client-focused. I understand that people contacting our firm are often going through difficult and stressful periods in their lives, so I believe it is important that clients feel supported not only legally, but also through the overall experience they have with our team.
I particularly enjoy finding ways to improve systems, communication and technology to help make the claims process smoother and less overwhelming for clients and staff alike.
For me, success is about building a team and environment where people feel genuinely supported, informed and cared for from the very first interaction.
