At Beach2Bush Injury Lawyers, we help people across Brisbane, regional Queensland and rural communities understand their rights after an injury caused by unsafe premises, negligent maintenance, or dangerous conditions.
Whether your injury happened in a supermarket, car park, footpath, pub, sporting venue, rental property, school, event, or another public or private location, we can help you understand where you stand.
A public liability claim is a compensation claim made when someone suffers injury because another person, business, organisation, or property occupier failed to take reasonable care for their safety.
Public liability claims in Queensland are generally governed by the Personal Injuries Proceedings Act 2002 (Qld) (PIPA). The Queensland legislation establishes the pre-court procedures for many negligence-based personal injury claims. (legislation.qld.gov.au)
These claims commonly arise from:
You may have a claim if:
Not every accident results in a claim, but if negligence contributed to your injury, it is worth getting advice.
Beach2Bush Injury Lawyers assists with a wide range of public liability matters, including:
Injuries caused by:
Injuries involving:
Claims arising from:
Injuries caused by:
Claims involving:
Including:
Depending on your circumstances, a public liability claim may include compensation for:
Every claim is different. The compensation available depends on the nature of the injury, how it affects your life, and the evidence supporting the claim.
If you have been injured in a public place or due to unsafe premises, it can help to:
Evidence can disappear quickly in public liability matters, particularly where hazards are repaired or CCTV footage is overwritten.
Strict time limits apply to public liability claims in Queensland.
Under Queensland law, injured people are generally required to provide a formal notice of claim before starting court proceedings. Time limits can vary depending on the circumstances, and delays may affect your rights.
Because limitation periods are important, you should seek legal advice as soon as possible after an injury.
Public liability claims are often disputed.
You may be told:
That does not necessarily mean you do not have a claim.
At Beach2Bush Injury Lawyers, we can review:
and explain whether you may still have options.
We assist clients with injuries including:
Even injuries that appear minor initially can worsen over time.
Some public liability claims are more complex than others.
Liability disputes, unclear hazards, lack of witnesses, or insufficient documentation can make claims difficult — but not impossible.
We regularly speak with people who:
At Beach2Bush Injury Lawyers, we take the time to properly assess your circumstances before giving advice.
When you contact us, we can help you:
understand whether you may have a claim
explain Queensland public liability laws
review available evidence
identify potential negligence issues
deal with insurers
assess compensation entitlements
explain the claims process clearly
provide honest advice about your prospects
We focus on practical guidance and straightforward communication.
You are not passed through layers of administration or treated like a number.
We assist clients across Brisbane, regional Queensland and rural communities.
We offer no win, no fee legal services for eligible public liability claims.
That means:
We explain your rights and options in plain English so you can make informed decisions.
If your claim is disputed or another firm has said no, we can take a closer look and explain your options clearly.
Beach2Bush Injury Lawyers assists injured clients throughout Queensland, including:
You do not need to travel to a large city firm to access clear legal advice.
At Beach2Bush Injury Lawyers we will analyse your individual case and provide you with tailored advice regarding your public liability claim.
By making a public liability claim, you can seek compensation for your injury, the cost of medical treatment and rehabilitation as well as your past and future loss of income and in some cases, the cost of past and future care. Every claim is different and at Beach2Bush Injury Lawyers we will provide you with personalised advice tailored to your unique factual situation.
Making a public liability claim requires specific skills, knowledge and experience. While you don’t technically need a lawyer to submit your claim, for your claim to be taken seriously it is important to get the right advice to protect your interests. As your public liability lawyers, we provide guidance, assist with gathering evidence and documentation, submit the claim on your behalf and liaise with the insurer to negotiate a settlement of your claim.
Depending on the severity of your injury, the first step is usually to seek medical treatment for your injury.
It is also important to the likely success of your claim, as soon as possible after you have been injured, you should report the incident to the property owner. This is usually done by completing an incident report. If possible, take photos of the incident scene and gather contact details from any witnesses.
The next step is to contact a lawyer who has expertise in conducting public liability claims. At Beach2Bush Injury Lawyers we can offer you that expertise and are available to meet with you and provide you with an initial advice on the viability of your claim at the earliest opportunity.
If we believe your claim is likely to succeed, we will prepare all the documentation necessary to lodge your claim on the negligent party and then conduct the claim on your behalf from the outset up until the settlement of your claim without any upfront cost to you. All our work is conducted on a ‘no win no fee’ basis.
All insurance claims require investigation, so we must clearly demonstrate the extent of your injuries, the costs you’ve suffered as a result, and of course, the specific negligence on the part of the property owner. Public liability is fault-based, meaning we must show that the entity or organisation controlling your place of injury was negligent by breaching their duty of care. While we will gather a lot of this evidence for you, the more evidence you can provide, the more likely your claim is to be successful.
Under the compulsory pre-court public liability scheme in Queensland, you must lodge your Notice of Claim on the negligent party within 9 months of the date of injury or within one month of first speaking to a lawyer about your potential claim.
In addition, there is an over-riding 3 year time limit for lodging court proceedings for a public liability claim.
Lodging court proceedings only becomes necessary if a settlement of your claim cannot be negotiated through the pre-court process. Our goal is to settle your claim during the pre-court process which includes a compulsory settlement conference with the negligent party. In this way, we aim to reach a settlement of your claim without the additional costs associated with court proceedings.
Negligence generally involves a failure to take reasonable care to prevent foreseeable injury.
Possibly. Claims may arise where spills, hazards, or unsafe conditions were not managed appropriately.
You may still have rights, although compensation can sometimes be reduced depending on the circumstances.
You may still have a claim. CCTV footage, photographs, incident reports, and medical evidence can all assist.
Every matter is different. Straightforward claims may resolve more quickly, while disputed liability or serious injury claims can take longer.
You can deal with an insurer directly, but legal advice can help you understand your rights, the evidence required, and the compensation potentially available.
You’re not just a number to us we take the time to listen, understand your situation, and help you feel confident about your next step.
Principal Lawyer
Meet Sally Lewis
As Principal Lawyer, I bring many years of experience assisting clients through complex personal injury and compensation matters, including workplace injuries, motor vehicle accident claims and TPD claims.
Throughout my career, I have worked closely with people facing significant challenges following injury or illness, and I understand the impact these situations can have not only financially, but emotionally and personally as well. My focus is on providing strong legal guidance while also ensuring clients feel supported, informed and confident throughout the process.
I am passionate about advocating for everyday Australians and helping clients navigate what can often feel like an overwhelming system. I believe experience matters when dealing with insurers, claims processes and legal strategy, but I also believe clients deserve a lawyer who is approachable, honest and genuinely invested in achieving the best possible outcome for them.
Leading the team at Beach2Bush Injury Lawyers, I am committed to building a firm that combines experienced legal representation with real human support and practical guidance for clients across Brisbane and regional Queensland.
For me, the most important part of this work is helping clients regain stability, confidence and peace of mind during difficult periods in their lives.
Principal Lawyer
Meet James Hunter
As Principal Lawyer, I have extensive experience assisting clients through complex TPD claims and personal injury matters. Over the years, I have worked closely with people facing serious illness, injury and financial uncertainty, helping them navigate claims processes that can often feel overwhelming and stressful.
I have a particular focus on Total and Permanent Disability (TPD) claims and understand the significant impact these situations can have on individuals and their families. Dealing with superannuation funds, insurers and medical evidence can be complicated, especially when someone is already trying to manage their health and future. My role is to help take that pressure off clients and guide them through the process with clear advice and strong representation.
I believe experience is critical when handling TPD matters, particularly when claims involve complex medical histories, pre-existing conditions or declined claims. I am passionate about helping clients understand their rights and ensuring they feel supported and informed throughout every stage of their matter.
I am proud to be part of a team focused on delivering practical legal solutions with genuine care and support for clients across Brisbane and regional Queensland.
For me, the most rewarding part of this work is helping clients regain financial security and confidence during some of the most difficult periods of their lives.
Lawyer
Meet Kyara Catheray
I know that after an injury or major life change, many people are simply looking for someone they can trust to guide them through the process without making things more stressful than they already are.
I assist clients with personal injury and compensation matters including workplace injuries, motor vehicle accidents and TPD claims. I enjoy helping clients understand their options and supporting them through each stage of their matter in a way that feels approachable and straightforward.
One of the things I value most is building genuine relationships with clients and ensuring they feel comfortable asking questions and reaching out when they need support. I understand that every client’s situation is different, and I believe taking the time to listen and understand their circumstances is an important part of achieving the best possible outcome.
Helping people regain confidence and feel supported during uncertain times is one of the most rewarding parts of what I do.
Legal Assistants
Meet Tyler Mitchell
For many people, the first phone call to a law firm can feel intimidating. My role is to make that first conversation feel comfortable, supportive and easy to navigate from the very beginning.
As the first point of contact for many of our clients, I assist with lead enquiries and help guide people toward the right information and support based on their circumstances. I understand that when someone reaches out to us, they are often dealing with stress, uncertainty or significant life changes, so taking the time to listen and genuinely understand their situation is important to me.
I pride myself on being approachable, responsive and making sure people feel heard from the very first interaction. Whether someone is enquiring about a workplace injury, motor vehicle accident or TPD claim, my goal is to ensure they feel comfortable asking questions and confident about the next steps.
Helping people feel supported from day one is one of the most rewarding parts of what I do.
Legal Assistants
Meet Charlotte Lynton
I understand that legal matters can often feel confusing and overwhelming, particularly when someone is already dealing with injury, illness or uncertainty about the future. I enjoy helping clients feel more at ease by providing support, guidance and reassurance throughout the process.
I assist across personal injury and TPD matters and enjoy working closely with clients to ensure they feel informed and supported as their matter progresses. I believe that good communication and attention to detail can make a significant difference to a client’s experience during what is often a stressful time.
I am passionate about helping people feel comfortable reaching out for assistance and ensuring every client feels respected, valued and genuinely supported throughout their journey with our team.
Being able to help clients work toward a positive outcome during difficult periods in their lives is something I find incredibly rewarding.
Claims Manager
Meet Georgia Rhodes
I understand that dealing with a TPD claim or injury claim can feel overwhelming, especially when you are already trying to manage your health, finances and day-to-day life. My goal is to help make the process feel clearer, more manageable and less stressful for the people I work with.
I assist clients through various stages of TPD matters, ensuring they feel supported, informed and confident about what comes next. I believe communication is incredibly important and I take pride in keeping clients updated and helping them understand the process in plain English.
I enjoy being part of a team that helps people during difficult periods in their lives and working towards outcomes that can genuinely make a difference to someone’s future. Seeing clients move from uncertainty to relief and stability is one of the most rewarding parts of my role.
For me, it is about creating a supportive experience where clients know they have someone in their corner throughout the process.
Legal Assistant
Meet Migla Lewis
I understand that when people contact our team, they are often going through one of the most challenging periods of their lives. Whether they are dealing with injury, illness or financial uncertainty, I believe having the right support around you can make a real difference.
I assist clients throughout various stages of their matter and enjoy helping ensure the process feels organised, supportive and less overwhelming. I take pride in being approachable, reliable and making sure clients feel comfortable reaching out whenever they need assistance or clarification.
I enjoy working in an environment where helping people is the priority and where clients are treated with care and understanding rather than feeling like just another number.
For me, the most rewarding part of my role is knowing that the work we do can help provide clients with reassurance and support during difficult times.
Practice Manager
Meet Diana Andersson
I have spent many years working within the legal industry across operations, technology, marketing and practice management, with a strong focus on building systems and processes that improve both the client experience and the way law firms operate behind the scenes.
As Practice Manager, I oversee the day-to-day operations of the firm and work closely with our team to ensure matters move efficiently and clients receive a high level of communication and support throughout their journey with us.
I am passionate about creating a law firm experience that feels approachable, modern and client-focused. I understand that people contacting our firm are often going through difficult and stressful periods in their lives, so I believe it is important that clients feel supported not only legally, but also through the overall experience they have with our team.
I particularly enjoy finding ways to improve systems, communication and technology to help make the claims process smoother and less overwhelming for clients and staff alike.
For me, success is about building a team and environment where people feel genuinely supported, informed and cared for from the very first interaction.
